← Back to Portfolio Malcolm's Miracle · SELECTED PROJECT

A BigCommerce store, rebuilt on WooCommerce

A move from BigCommerce to WooCommerce, UX improvements informed by behavior analysis, and PayPal Pro checkout for Malcolm's Miracle.

  • WordPress
  • WooCommerce
  • Optimizely
  • PayPal Pro

The situation

The skincare business needed to move its online store to WooCommerce and address the customer experience as part of the migration.

What the project covered

The project migrated the store from BigCommerce to WooCommerce and integrated PayPal Pro checkout. UX work alongside the migration used Optimizely heatmaps to guide changes to the shopping experience.

The implementation

Move the storefront to WordPress

The commerce site was rebuilt on WooCommerce, bringing the storefront into the WordPress environment.

Work on the buying experience

Heatmap-led UX improvements accompanied the migration, with behavior analysis guiding changes to the shopping experience.

Connect checkout

PayPal Pro was integrated as the checkout payment solution for the migrated store.

What changed

The store relaunched on WooCommerce with PayPal Pro checkout, and a shopping experience revised around how customers actually browsed it.

Workflow

Implementation overview
  1. BigCommerce storefront
  2. WooCommerce migration
  3. PayPal Pro checkout

“Having Saad on our team makes the daily challenges of ecommerce much more palatable. From his cheery disposition and can-do attitude, to his breadth of knowledge with regard to fixing, developing, and improving our website.”

Lauren Jenkins Senior Brand & Visual Designer Recommendation excerpt · LinkedIn ↗

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