A store migration, a better buying flow, and automated reviews
WooCommerce theme work, a review-solicitation API integration, and a server migration for an established Mah Jongg store.
The situation
The store needed a simpler customer experience while continuing to trade. The engagement also covered review collection and a move between servers.
What the project covered
The engagement covered a new WooCommerce theme, a review-solicitation API integration, and a server migration, while the store kept trading.
The implementation
Improve the storefront
The store moved to a new theme, simplifying the buying experience.
Connect review collection
The review-solicitation tool was integrated through its API. More than 2,100 reviews were collected during its first year.
Move the server
The hosting environment was migrated with no downtime and no loss in search rankings.
What changed
Conversions increased 17% following the theme work, review collection passed 2,100 in its first year, and the server migration completed without downtime.
- Increase in conversions
- 17%
- Reviews in the first year
- 2,100+
- Server migration
- 0 downtime
Workflow
- WooCommerce storefront
- Review-solicitation API
- Customer reviews
“Plus he has a lot of expertise in a lot of development areas, and has been able to successfully troubleshoot some very strange problems we've had on our (very large) website. If he wasn't already working, I'd hire him again in a heartbeat!”